MarketMan system is down

Incident Report for TechStatus

Resolved

This incident has been resolved.
Posted Jun 19, 2025 - 08:18 EDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jun 19, 2025 - 08:00 EDT

Identified

The issue has been identified and a fix is being implemented.
Posted Jun 19, 2025 - 05:50 EDT

Update

We are continuing to investigate this issue.
Posted Jun 19, 2025 - 05:27 EDT

Investigating

We detected an issue with our Database at 9:15GMT and our engineering team is actively investigating. Users may experience issues logging into the system or system slowness.

We're currently gathering data and working to identify the root cause.

We apologize for any disruption this may cause to your operations.
Posted Jun 19, 2025 - 05:27 EDT
This incident affected: Accounting Integrations, Point of Sale Integrations, API Integration, Supplier/Vendor Integrations, Reports, Orders, Inventory, Recipes, and MarketMan Mobile.